NOTE: All returns are refunded via store credit in the form of a Fashion Haven credit. 

​

• Items must be sent back within 30 days of the delivery date.
   

• Items must be unworn, unwashed, and have original tags attached.
   

• Items must be free of stains, makeup, deodorant, or wear.
   

• Bodysuits, swimwear, and undergarments are non-returnable.
   

• Beauty products, cosmetics, and accessories are non-returnable.
   

• All returns will be refunded via store credit in the form of an E-Gift Card code.
   

• A 50% restocking fee may be applied to Final Sale or stale items returned.
   

• Returns are processed within 5-7 business days after your item(s) are delivered.
   

• We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
   

• Damaged, defective, or incorrect items must be reported within 3 business days of delivery.

​​

• All returns must include a return request form or packing slip. If you do not have a return request form, Contact us if you need a request form.
   

• Return packages must include a return request form OR packing slip. If these are not filled out correctly, your return may experience issues in processing.
   

• When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.
   

• Fashion Haven is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

​

Additional notes: When returning by mail, you will be responsible for covering shipping costs to return items and shipping charges must be prepaid. Depending on the shipping method and carrier used to return, your return package may take several days or weeks to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.